Privacy Policy
Last updated: February 1, 2025
At iQStep, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our supply chain intelligence platform. We are committed to protecting the data of businesses across Africa and ensuring compliance with local and international data protection regulations.
Information We Collect
Account Information: Name, email address, company name, job title, and contact details when you register for an account.
Business Data: Inventory levels, sales data, demand forecasts, and supply chain metrics you input into the platform.
Usage Data: How you interact with our platform, including features used, time spent, and actions taken.
Device Information: Browser type, IP address, device identifiers, and operating system.
How We Use Your Information
- Provide, maintain, and improve our supply chain intelligence services
- Generate AI-powered demand forecasts and inventory recommendations
- Send you alerts, updates, and administrative messages
- Analyze usage patterns to enhance platform performance
- Comply with legal obligations and protect against fraud
Data Security
We implement industry-standard security measures to protect your data:
Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Cloud hosting, analytics, and support services that help us operate the platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Your Rights
You have the right to:
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Email: privacy@iqstep.com
Address: iQStep Ltd, Westlands, Nairobi, Kenya